SaaS Companies: How to Ensure Seamless Experiences for Subscribers With Outsourced Support
25/07/2025
Today’s SaaS subscribers demand nothing less than exceptional support experiences. When expectations aren’t met, the consequences are severe. In fact, in the United States, over 62% of customers have canceled subscriptions due to poor support experiences. For subscription-based businesses where customer lifetime value directly impacts revenue, this reality makes outsourced support not just an option,...
