NAOS Solutions

How to Master Customer Service Fluctuations with Overflow Platforms? Using an overflow platform for customer service has gained popularity in recent years. Invariably, customer support activity sees peaks and valleys flowing back and forth with the company’s activity. Companies must ensure they have appropriate systems and resources to support their customer support teams during these...

In recent years, Digital Marketing has brought significant growth to restaurants in Egypt. With a population of almost 112 million people, there is a great demand for food services in the country, making the restaurant industry one of the most promising sectors for investment. However, with the rise of new technologies and digital marketing, restaurants...

Implementing a Recruitment Analytics Plan is a hot topic in the HR world. Many organizations are looking for ways to measure and improve their recruitment processes. The use of data and metrics can provide valuable insights into the effectiveness of the recruitment process, from attracting and sourcing candidates to hiring and onboarding new employees. In...

Attracting and retaining top talent for organizations requires the Talents Acquisition Department to closely monitor the KPIs for Recruitment Analytics. The increasing competition in the job market made it essential for HR departments to leverage the expertise of recruitment agencies to find suitable candidates. However, simply outsourcing the recruitment process is not enough to ensure...