NAOS Solutions

Facilitating
Your Company's Growth

NAOS Solutions is a leading outsourcing company in Egypt. We enable companies to focus on their core business while we take care of the rest.
NAOS Customer Experience

Deliver Superior
Customer Experience

Discover how we help businesses deliver consistent, high-quality customer experiences.
NAOS Talents

Your
Human Resources
Partner in Growth

NAOS Talents enables companies to build their internal capacity and identify the key players who can help your company to grow.
NAOS Blogs

NAOS
Blogs

Discover our B2B blogs to help you accelerate your business. Keep up with the latest article, news and useful resources.
NAOS Solutions

Facilitating
Your Company's Growth

NAOS Solutions enables companies to focus on their core business while we take care of these crucial steps.
NAOS Customer Experience

Deliver Superior
Customer Experience

Discover how we help businesses deliver consistent, high-quality customer experiences.
NAOS Talents

Your HR Partner
in Growth

Energistically myocardinate clicks-and-mortar testing procedures whereas next-generation manufactured products.
NAOS Blogs

NAOS
Blogs

Discover our B2B blogs to help you accelerate your business. Keep up with the latest article, news and useful resources.
We help businesses deliver consistent, high-quality customer experiences. From the initial welcome email to customer service and retention, you will delight your customers at every step of their journey with your brand.
We are your HR partner in growth. NAOS Talents enables companies to build their internal capacity and identify the key players who can help your company to grow.

NAOS Digital is a full-service digital, advertising, and media company. We deliver sharp-targeted digital marketing & advertising to maximize your business' sales and visibility!

A man explains to a woman
Leading Outsourcing Company in Egypt

15 Years of
Experience

NAOS Solutions is a company based in Egypt. It was founded in 2007 as a small in-house contact center for a marketing consulting firm.

We are now a successful company that offers 3 business lines: Customer Experience Services, Human Resources Outsourcing, and Digital Marketing. Our team counts 1,300 professionals in Cairo and Barcelona.

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Clients served in 15 years

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Calls handled per day

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People hired internally or externally in 2022

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NEWSLETTER

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Latest Articles

HR Outsourcing 101: When and Why Your Business Should Consider It
10Jul
HR Outsourcing 101: When and Why Your Business Should Consider It
HR outsourcing is a powerful tool for enhancing your Human Resources department’s efficiency and agility. If you’re an HR professional in a medium-to-large or fast-growing company in Egypt or the MENA region, you’re likely seeking ways to streamline operations, reduce costs, and focus on strategic initiatives. This article is here to help you achieve those...
Measuring Success: KPIs for Evaluating Telesales Outsourcing Performance
3Jul
Measuring Success: KPIs for Evaluating Telesales Outsourcing Performance
Telesales outsourcing is a strategic move for business growth, offering enhanced sales efforts without expanding internal teams. Achieving success requires maintaining a strong client-provider relationship, where communication and trust are key. This is where Key Performance Indicators (KPIs) come into play. In this article, you’ll learn about the crucial KPIs for monitoring and evaluating your...
2024 Hottest Trends in Ecommerce Customer Support
24Jun
2024 Hottest Trends in Ecommerce Customer Support
Consumers turn to ecommerce customer support as their first line of defense for numerous issues, from order tracking to troubleshooting products or simply gaining reassurance.  This critical touchpoint is now undergoing a significant transformation for apparent reasons. Customer expectations are growing with the changing online shopping trends. Today, brand loyalty for 73% of consumers is...
Leveraging Business Incubators To Expand Operations in Egypt
14Jun
Leveraging Business Incubators To Expand Operations in Egypt
Expanding into Egypt presents unique challenges in the competitive landscape of the MENA region. From navigating complex local regulations to establishing a legal presence, businesses often need specialized support.  Enter business incubators, which are more than just shared workspaces; they are comprehensive ecosystems designed to support companies in their expansion efforts.  This article explores how...
How to Select and Hire a Call Center that Elevates Your Customer Service
7Jun
How to Select and Hire a Call Center that Elevates Your Customer Service
It is not easy to hire a call center that truly elevates customer service. Poorly executed Customer service results in a 14% increase in customer churn, a loss no business can afford. Plus, it costs five times more to attract a new customer than to keep an existing one, so it may be in your...
Talent Acquisition Analytics: How To Enhance Hiring Efficiency with Metrics
31May
Talent Acquisition Analytics: How To Enhance Hiring Efficiency with Metrics
Did you know that 60% of top candidates abandon job applications due to lengthy or frustrating hiring processes? Imagine losing out on the perfect hire because of an inefficient system. Traditional recruitment methods can cost your company its most valuable asset – its workforce. But it doesn’t have to be this way. Data-driven decisions can...

CONTACT USGet in touch

Visit us or send us an email.
If you have any questions, feel free to call us.
21 Masr Helwan Agricultural Road st.
Maadi, Cairo, EGYPT
Call us
USA: +1 646 895 6856
FRA: +33 2 30 96 17 84
EGP: +20 2 276 89 719
info@naos-solutions.com

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OUR LOCATIONSWhere to find us?
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Copyright by NAOS Solutions. All rights reserved.

Copyright by NAOS Solutions. All rights reserved.