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Order management can make or break your customer relationships—and here’s proof: At 2 AM, your customer Sarah checks her phone for the fifth time asking herself, “Where’s my order?” It was supposed to arrive yesterday. She opens your app—no update. She calls your support line, but it’s closed. She vents on Twitter. You just lost...
The back office for Ecommerce is the often-overlooked backbone of efficient online stores. Just as we don’t usually talk about trains arriving on time, good back-office management is invisible to customers. However, it is essential and represents a significant workload. The power of AI to simplify tasks is genuinely remarkable, but it’s essential to recognize...
In our age of social media, ratings and business reviews are the name of the game. We’ve got into the habit of rating about anything and everything, and we love to share our opinions with the world. According to Ipsos Research Institute, 7 out of 10 shoppers in the MENA region consult online reviews before...
Copyright by NAOS Solutions. All rights reserved.
Copyright by NAOS Solutions. All rights reserved.
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